How To Report Nursing Home Abuse in Kansas City
According to the Missouri Department of Health & Senior Services (DHSS), anyone who suspects someone is being abused, neglected, or exploited can make a report. If you believe an elderly person is experiencing nursing home abuse in Kansas City, the first thing you should do is make an immediate report. If you are unsure how to make a report or are uncomfortable doing so, a nursing home abuse attorney from our law firm can help you alert the proper authorities.
You can make a report by calling the Adult Abuse and Neglect Hotline, 800-392-0210, every day from 7 a.m. to 12 a.m. In emergency situations, always dial 911.
If you are calling on behalf of a Kansas City nursing home resident, the Division of Regulation and Licensure staff will conduct an investigation at the facility. Investigation proceedings are generally initiated within 24 hours. To learn more, you can contact the Missouri Department of Health & Senior Services by email at info@health.mo.gov.
Missouri also provides adult protective services (APS) to community-dwelling adults who may be suffering abuse, neglect, self-neglect, or exploitation or do not have the means to provide for their own daily needs. You can locate the Adult Protective Services office in your area by searching by county name. If you suspect abuse in Kansas City, MO, the Jackson County office (phone: 816-922-1369), Cass County office (phone: 660-530-5525), or Clay and Platte County office (phone: 816-781-8136) can help connect you to the right resources.
How You Can Help Someone Who Suffered Abuse
If you believe your loved one suffered abuse, neglect, or exploitation at a Kansas City nursing home, there are actions you can take to help them get justice and move forward.
As much as possible, try to:
- Spend as much time as you can with your loved one
- Encourage them to talk as they are comfortable, but never force a conversation
- Listen without judgment or doubt
- Observe and record any instances of abuse on video or in photos
- Take pictures of injuries and broken objects
- Take your loved one to a doctor you trust
- Keep all medical records and physician’s notes
- Contact the Missouri Ombudsman Program to find an advocate for your loved one
- Schedule a case evaluation at a Kansas City nursing home abuse law firm