Kidnapping and assaults occurring during Uber trips have become common news stories lately. Based on previous stories, we could only assume the kinds of complaints that Uber was getting, but now, Uber has revealed the severity and volume of its complaints over the past two years.
Uber received 5,981 claims of sexual assault in the U.S. in 2017 and 2018. While there were 2.3 billion Uber trips over those two years, making the number of sexual assaults just a fraction of a percent of total trips, that’s still too many for a service intended to get its customers from point A to point B safely. According to the report, over half of those accused were the drivers during the trip.