As your attorneys, we can only represent you well when you participate in the case and give us the tools to do so. That means we need your help. Here are a few tips to help us with your case:

  1. Return calls and emails promptly – In many instances, we are working on a deadline in your case. That means, when we contact you, you should assume that we need a prompt response to our email or call. Even if you call just to let us know you got the message, it’s helpful in your case.
  2. Keep us up-to-date on medical treatment – If you have a personal injury case with us, your medical treatment and medical records are incredibly important and largely determine whether or not you will be successful in your case. It is important to keep us informed of your ongoing medical treatment. Call us often to let us know about what doctors have told you, and certainly let us know when you are finished with your medical treatment.
  3. Let us know about all medical providers – At some point in your case, we will need to request all of the relevant medical records in your case. It is imperative that you provide us with the names, addresses, and phone number of your medical providers.
  4. Health insurance information – Please make sure we have a copy of your driver’s license, health insurance card and Medicare or Medicaid card if you have one. In most instances, whoever paid your medical bills is going to be entitled to reimbursement. It is important we have this information during the course of the case to make sure someone doesn’t come looking to you for money after your case is finalized.
  5. Send us copies – It is important to send us copies of any medical statement, letter, or any other document related to your case – even if you think we already have access to it or don’t need it.
  6. Keep a file – It is a good idea to keep a folder of all the documents in your case. If you don’t have a folder, ask us for one.
  7. If you have questions, ASK! – Questions that are never asked are seldom answered. Please let us know during your case if you have any questions.

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