Three weeks ago, CNN published the results of an investigation which found that at least 103 Uber drivers in the U.S. have been accused of sexually assaulting or abusing passengers within the last four years. This is the first time we’ve ever seen an estimate of the total number of sexual assault and abuse cases that have occurred. Uber has kept this information under wraps since the company’s inception.
The investigation comes at the heels of several lawsuits that have been filed against Uber. Several of the latest lawsuits have challenged an agreement written into Uber’s terms of services that riders all must agree to before using the rideshare service. In the original agreement, users had to agree to resolve any sexual violence claims through private arbitration. This agreement kept the claims confidential and hidden—until recent lawsuits were brought to life and CNN launched its investigation.