If you are no longer able to be the sole caregiver for an elderly family member, nursing homes can provide an invaluable service. At the right facility, your loved one will receive proper long-term care from a qualified staff to help ensure that your family member stays healthy and happy for as long as possible. In order to make certain that nursing homes fulfill such an important duty, these facilities are regulated by state and federal laws known as the Nursing Home Bill of Rights. An elderly individual may need long-term care, but it does not mean that they must sacrifice basic rights and dignity in order to receive rightful treatment.
If you believe your loved one suffered from a violation of nursing home resident’s rights in Louisville, KY, contact personal injury lawyer Tad Thomas to hold the negligent staff accountable while also obtaining better care for your beloved elder. Please do not hesitate to call us for a free evaluation of your case.
Table of Contents
What are Resident Rights in Kentucky?
Under Kentucky statute (KRS 216.520) and the federal 1987 Nursing Home Reform Law, nursing home residents are entitled to the following legally protected rights:
- To be treated with dignity and respect
- To participate in his or her own care
- To privacy, confidentiality, and personal possessions
- To receive or refuse visitors
- To be fully informed of rights, as well as rules and regulations of the facility
- To present grievances and file complaints without fear of reprisal
The residents’ rights essentially guarantee that every long-term facility is obligated to enhance the quality of life for every resident and ensure basic rights. If a staff member or facility violates any of these rights, the resident or his or her family may pursue legal action for damages. Contact an experienced nursing home abuse lawyer to learn whether you have a valid claim.
Violations of Nursing Home Residents’ Rights
According to the National Center on Elder Abuse (NCEA), roughly one out of every three nursing home facilities was in violation of nursing home residents’ rights. The most common violations include disrespectful actions and comments, physical, sexual, and psychological abuse, financial exploitation, and gross neglect.
Unfortunately, many cases of abuse and mistreatment in long-term care facilities go unnoticed or unreported. Many residents and families may not be aware that when a facility violates any one of the residents’ basic rights, they are legally entitled to file a lawsuit for restitution.
Seek Help if Rights have been Violated
It is crucial to take any sign of abuse or a violation of rights seriously. If you suspect that you or a loved one has been mistreated by nursing home staff, gather as much information as possible, document any signs or incidents, and collect medical records of any injuries. Inform the authorities as soon as possible to determine whether the evidence you have found constitutes criminal behavior. File a complaint with adult protective services and retain an attorney who specializes in nursing home law and personal injury.
Contact a Louisville Elder Abuse Attorney
If a loved one suffered from a violation of nursing home resident’s rights in Louisville, KY, you do not have to take on the responsible party alone. Nursing home abuse attorney Tad Thomas can provide the strong legal representation you need and deserve in order to hold a negligent facility accountable for its lack of care or abuse. Do not wait to consult with a lawyer to make an informed decision. Call (877) 955-7001 to receive a free and comprehensive consultation today.
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Reviews
Thomas Law Offices
4.9
Based on 100 reviews
Thomas Law Offices
4.9
John Harkins
12:35 15 Sep 23
Car wreck.They took care of all my doctor bill and therapy bill with the Insurance. They got me money that I can take care of other bill I accumulated. Nick my attorney and Kathy my paralegal where great they keep you up to date as everything is going. P.s. they give you specific phone numbers that go with your case that you could text in documents that get attached to your file automatically. Kudos to Thomas law in Louisville Kentucky.
Lauren Poat
13:03 09 Jun 23
Kevin and his team was completely amazing. I was a mess after my wreck and wasn’t sure where to start or what todo. Keven walked me through every step I needed. We worked on my case for 2 years and always kept me in loop. Called and checked on me and always made sure I understood what was going on.This law firm is the best in Louisville and 10/10 recommend.
Carl Murphree
01:50 26 May 23
I highly recommend Thomas Law, easy to work with, straightforward and dedicated to making sure their clients are well informed of the law and potential options.
Lord McArthur
17:17 09 May 23
Big Major Law Offices I always thought was the way to go with a case. After bad experieces with the meat market Lawyer Firms. Thank God I trusted my instinct to go with this firm. We Won! I am absolutely delighted. Nick and Kathy were amazing. As I sit here with Tears of joy in my eyes-Winning this case means more to me than the money I won. Thank you Thomas Law Office You guys are the Best! LordMc TripleOG
Precious (Precious)
15:26 16 Mar 23
I would like to thank Nick Thompson and Thomas Law Offices for making my personal injury case a hassle free process. I am a Texas resident who was involved in a commercial vehicle accident in Kentucky. He was very professional with all communications and kept me informed on every step of the case. Even though I was only expecting to be compensated for my loss wages he was able to negotiate much more. I'm very pleased with his representation and the settlement that I received!
shawn brown
17:27 15 Mar 23
I had a personal injury case, and didn’t know where to turn. I found Thomas Law, and Julie Pahler and her team took phenomenal care of my case, and we got amazing results! I highly recommended anyone needing services to reach out.
Antonio Wright
23:36 09 Mar 23
The Thomas Law office help me get the settlement I deserve. Attorney Kevin Weis and Alina Brown explained the good and the worse case scenario. The communication I receive from them was unbelievable and the best. I received frequent updates about my case and It didn't take long for my case to get settled I strongly recommend these guys for if you want to win your case.
Lorie Karnes
00:18 22 Feb 23
Nick is my attorney and Kathy is the paralegal on my case. I CANNOT say enough good things about these 2. From jump Nick dove in and explained things no matter what I needed or what I needed explained.I never felt rushed or pressured in my case. I felt supported and he laid out all the options for me as they came to him.Kathy always answered all of my questions and gave me documents when I needed them. If you are in a car accident of any kind these 2 are def who you want in your corner. Again I don’t know what I would have done without them through this very tough process!
Christine Sullivan
18:22 16 Feb 23
I would highly recommend Bo McNulty with Thomas Law. He is so helpful. Professional. Kind. Not your typical attorney. Which in my opinion is his best quality. He helps you understand every step of the process. Is extremely responsive. If you need help this is your man!!!
Patricia Shanley
21:47 15 Feb 23
Bo was extremely patient and so professional throughout my case which lasted through Covid and I believe four years. He kept me up-to-date with communication regarding this case, and always explain things sometimes three or four times until I understood it and for that I am extremely grateful! I would definitely seek his assistance in any future endeavors that I would have, and would certainly recommend him to friends and family!
joseph christian
00:39 07 Feb 23
Thank you for doing a timely and exceptional job on my case. I will refer you to anyone if needing an attorney.
Tim Thompson
13:26 27 Jan 23
Thomas Law Office handled my parent’s case. They were very professional and any time we had a question, the response was very quick. I highly recommend Thomas Law Office to handle your case as well. You won’t be disappointed!
Judy Little
16:22 01 Dec 22
Thomas Law Offices has been a pleasure working with, capable friendly staff of lawyers for all your needs. If you need a dependable law firm to represent you or your loved ones, please give this firm the chance to help you.
NANCY MURRELL
00:01 29 Nov 22
I highly recommend The Thomas Law Offices to handle any case you may have. Lindsy Lopez was wonderful she worked with my Sister and I in serving justice. Lindsy was easy to talk with and always available to answer any questions we had during our case. We were very pleased with our experience with The Thomas Law Offices.
Alicia Young
18:25 26 Aug 22
Kathy and Julie were absolute saviors during my settlement process. They kept in constant and honest conversation with me throughout the entire process. They were as efficient and thorough as any person could have asked. I highly recommend them to anyone that would ask!
Steve Gumbel
04:49 30 Jun 22
Want to thank Thomas law office for the great job they do! Brian, kathy and julie all explained everything to you and treated you very well. They were timely and very good deceision makers. If you are looking for a group that will handle your case with the care and the best possible outcome then this is the law office you want to hire. I was very impressed with all of their staff.Special thank you to julie. At this office your not treated like a number and they are sincerely concerned about you as an individual. Thank you julie and all for the GREAT JOB you did! I will certainly recommend you and your office group to anyone who needs an attorney.Best regards......
Sandy Esser
14:01 29 Jun 22
We are very please with all the hard work that Thomas Law Staff did for us to receive a fair settlement in our case. We were always kept up to date n what was taking place with our case and any questions we had were always answer in a very timely matter. We would highly recommend Thomas Law Offices!!!!
Michelle Thompson
21:24 18 Mar 22
Attorney Kevin Weis and the team at Thomas Law Offices are professional and compassionate attorneys, and I couldn’t be happier with the result of my case. After an injury that greatly impacted my life, Kevin listened to my needs and helped me get the best possible result. I am so fortunate to have an excellent attorney and that I’ve gained a friend.
Alicia Reed
00:49 16 Jan 22
Kevin Weis was such a big help in getting what I needed and deserved! He is such a great person and lawyer! He was very quick with responses,great communication, and looked out for my best interest! I would highly recommend if you need a lawyer! Thank you again for the easy and smooth process and all the help Thomas Law Offices provided! I will keep you in mind for the future!
Duo Maxwell
23:23 21 Dec 21
My experience with Thomas Law Offices was very pleasant. I worked directly with Kevin Weis. He did his best to help me in any way he could. No stone was left un-turned. Because of this I now have a chance to start my own business. It's unfortunate what happened to me, but because of the people at Thomas Law Offices I now have a second chance. I can rise from the ashes. I hope I never need to seek legal help again. However, if I do you can guarantee I will be going straight back to Thomas Law Offices!
Dan Livingston
00:25 12 Nov 21
While visiting Kentucky with friends for a week of deer hunting I visited a local restaurant. The floor was mopped with no signs placed to warn customers. When my rubber hunting boots hit the wet floor I immediately went down slamming the back of my head into the ceramic tile floor. I suffered a concussion and damage to some teeth from the impact. I was referred to Attorney Kevin Weis who responded immediately, took all my information, and accepted my case. He along with his staff communicated regularly with me informing me on what I needed to provide and what was taking place in the process. Due to his expertise my case was settled out of court with all my medical bills covered and compensation for myself. I am extremely pleased with his service and highly recommend him and his firm if you are in need for a high quality and professional law firm.Dan LivingstonPensacola, Florida
Sandra Burns
10:45 28 Jul 21
Logan Woods , handle my case , I’m glad she did , great listener and a very compassionate, she went through this journey with me. She got the job done with the wonderful help of her very smart and fearless paralegal Kathy, if you need a lawyer to take on the mess of MVA , believe me those two women, will help you clean it up ! Thank you Logan and Kathy .... Sandra
David Muncy
16:38 01 Jul 21
Kevin Weis and Tad Thomas are the go-to medical malpractice and personal injury attorneys for the state of Kentucky. They are nationally recognized for their trial results and are the attorneys to call if you have a personal injury or medical malpractice case in Kentucky.
David Orchard
15:46 17 Jun 21
The staff at Thomas Law Offices were kind, considerate of any needs of mine. Very informative, making sure I was up to date on the whole process. Fast and responsive to any questions or concerns. Great group of people to work with.
Troy Sapp
17:41 19 May 21
I have used Mike Campbell with Thomas Law twice now. They have you're best instrests and health as a priority! He and the team at Thomas law did a complete and professional job representing me and wouldn't go anywhere else! Don't hesitate just call they are there to help!
Jeremy Qualls
19:17 15 May 21
Professionalism is of the utmost importance to me. Thomas Law Offices understands that. Furthermore, they convey that professionalism through the empathy that they so readily exhibit.
bruce farrell
19:14 15 May 21
I am incredibly happy that I chose Thomas Law Offices to represent me, Mike Campbell was the most professional and most helpful attorney i have ever worked with, he was there every time things began to concern me with a calming demeanor and the explanation i needed to hear to help me keep my composure.. he saw the case through to the end just as he said he would and a few times pulled me back from the edge when it would have been detrimental to the case for me to follow my instinct to "just be done with it"I appreciate everything their office did and the relationship that was built through a very tough time in my life.I absolutely recommend them to anyone in need of legal counsel .SincerelyBruce Farrell.
Kurt Hansen
16:35 09 Apr 21
Louis Schneider and the team at Thomas Law Offices represented us well over the past 18 months, in reaching a settlement on our auto accident. In late 2019, another driver ran a red light and t-boned my car, injuring me and totaling my vehicle. Louie did a nice job of reaching settlements on both the car and later on our medical claims to make sure we came out whole. Louie addressed our concerns and was very responsive to our requests or questions, and he was a pleasure to work with! I highly recommend Thomas Law Office if you find yourself in a similar situation.
Pamela Meyers
19:26 17 Mar 21
I worked with Kevin Weiss on my assault case. Kevin was responsive and professional the entire time. Taking time to answer my questions and research the best way to handle my case and how we should approach it best. I strongly recommend Kevin and Thomas Law Offices.
Keith Wilts
18:48 01 Mar 21
Lindsy Lopez – RecommendationI have decades of experience working in insurance; however, after being injured in an auto accident, I quickly realized I needed help to sort through the legal, medical, and financial confusion. After researching the attorneys and law firms in my area, I reached out to Lindsy Lopez because of her academic and professional experience. I was also impressed with her community education and advocacy and that of the Thomas Law firm with whom she is associated. Lindsy is easy to talk to, a good listener, explained the law in straightforward language, and outlined the steps we needed to take. Questions and communication were encouraged, and the response from Lindsy was prompt and spot-on. She informed, supported, and guided me through an almost two-year process to a successful outcome. I wholeheartedly recommend Lindsy Lopez if you find yourself in need of a hardworking and committed advocate.
Tracy Hubbs
23:25 03 Feb 21
I am extremely happy that I had Kevin Weis represent me. He did a wonderful job with my case and always had my best interest at heart. He is honest, hard working, punctual, and driven to do his very best for you. You can’t go wrong choosing Thomas Law Offices and if I know anyone that needs representation I would recommend Kevin Weis.
matthew lawhorn
18:28 03 Feb 21
Kevin Weis does anything and everything needed for you!!! He’s the man for the job if you are searching for an attorney!
A McGill
18:35 27 Jan 21
This was my first time personally working with a lawyer, and Louie was incredible in providing facts and a well-rounded perspective regarding this process. He helped relieve a lot of the anxiety I suffered as a result of my car accident and allowed me to make informed decisions. He was easily accessible via email and always willing to talk over the phone to check-in. His paralegal Charles was so attentive and quick on any clarification I had or questions that needed a timely response. I'm so glad Louie was recommended to me and I'm happy to continue recommending him to anyone in need.
Chelsey Owen
21:47 10 Jan 21
I couldn't have made a better choice than Kevin Weis! He is an outstanding personal injury lawyer. Kevin is responsive, professional and easy to work with. He kept me informed every step of the way and went out of his way to make sure I understood what was happening with my case. He is very knowledgeable and I found his advice to be solid and fair. My case was challenging and through it all Kevin was honest, direct, and believed in me. I was very satisfied with the outcome.
Katie Pollard
21:13 09 Dec 20
The Thomas Law Offices did a WONDERFUL job helping me with an injury; specifically Kevin. He was 100% on top of things- I barely had to do any leg work which was a breath of fresh air. In addition, Kevin always made sure I felt like a priority. Professional, prompt, and caring are just a few of the MANY great things I could mention. Without a doubt I would recommend Thomas Law Offices to my friends and family.Thank you Kevin and everyone at the office!Merry Christmas!
Kerrianne Waters
17:49 09 Nov 20
Though I practice in Illinois, I have many clients looking for a Personal Injury and Products Liability attorney in Missouri. Thomas Law Offices is simply the best of the best and always has my recommendation. Attorney Tad Thomas and Attorney Kristin Arnold are passionate and knowledgable attorneys and I look forward to working with them in the future.
melisa coby
20:22 09 Oct 20
When I was hit by a tractor trailer this year I had no idea how to navigate the mess of insurance adjusters, medical bills, claims, and the loss I had in missing work. It was a scary and vulnerable time to realize I just lost my means to work and the ability to provide for my family. Kevin Weis guided me through the confusing process and kept me informed in a way I could understand. His knowledge of the in and outs of personal injury claims was so extensive he actually made the whole process quite simple for me. Now, months later, I am very happy with our end result and feel that I have been made completely whole from the accident. He went above and beyond to make sure I received everything I owed for medical care, wage loss, and pain and suffering. In the future I will send all my family’s legal business to him and recommend him highly to anyone who needs a knowledgeable attorney to fight for them when they feel the hurt and loss of an accident.
Adam Abu-Aly
13:18 19 Jul 20
Mike was very professional when helping me with my case. He responded to all inquiries in a timely manor and answered all questions I had in detail. I would recommend Mike to anyone!
Sue
19:30 10 Jul 20
I had a big box store put the wrong size tires on my car and as a result, I had an non-injury accident.Other Louisville law firms did not want my case as it was not a huge money maker. I only wanted my almost totaled car fixed. Lou Snyder of Thomas Law Firm helped me settle out of court with that big box store (can’t say the name, but you would know it). I am thrilled he helped me recoup my loss.
Kevin Jones
04:01 07 Jul 20
Mike is the kind of lawyer other lawyers go to when they have questions about how to do something right. He is a subject matter expert and frequently teaches other lawyers how to improve their practices and get better results for their clients. I know, because I'm one of those lawyers that look up to Mike. You're in good hands with Mike.
Brenda Kirksey
15:22 21 May 20
Thomas Law Offices worked hard and diligently on my case... Did a fantastic job.. very happy with them
khalil diya
20:33 26 Apr 20
Mike and his team took great care of my wife and I! Chandler helped us throughout the whole process and was great about keeping us updated with every step of the process. Very thankful to have had them represent us!
Holly Almon
15:56 25 Mar 20
My family's attorney, Ms. Lopez, was professional, compassionate, and really believed in fighting for justice for our family. She was extremely diligent and we were very pleased with the services rendered.
Auntie M
18:22 19 Mar 20
Ms. Cordes has been wonderful to work with. She’s helped me with a situation that didnt seem to really matter to anyone. I felt entirely alone in the situation. I’m so glad to have her in my corner because I know she cares. I will forever be grateful for her help. If you need an attorney please don’t think twice! I will trust this firm with my life!!Chewy and I send our love and thanks❤️🐾
Sarah Fontanez
02:42 20 Dec 19
Lindsey was very professional and caring. I felt like our case was a priority and she communicated everything. She took the time to get to know us and understand. It was a pleasure to work with her. Would highly recommend.
Janie Columbia
20:14 17 Dec 19
They took the time to gather all information from 3rd party individuals and from the family. Showed they cared about our situation. Would recommend this law firm and Lindsy Lopez.
Dusty Columbia
16:52 17 Dec 19
Professional and compassionate--handled our case with the utmost care, respect, and professionalism. Communication was clear and open--I felt like our case was truly a priority.
Leeann Williams
21:03 11 Nov 19
Logan is a tremendous help. Everyone has been very caring and helpful during a stressful time in our lives.
Kelsey Stegner
01:56 18 Sep 19
Lindsey and Tad were amazing! They worked to make sure that I was taken care of and they never once made me feel like my case was less important than any other that they were working on. The completely changed my life and I will forever go back to them with any questions or future needs that I may have in life!
Nick Rohlf
23:34 17 Sep 19
They stuck with us through the most difficult three years of our lives and went above and beyond to seek justice for our family.
Nicholas Radina
01:04 31 Jan 19
Lou has been a consistent, straight forward ally with a way of being clear, helpful and reassuring that is so much appreciated. Highly Recommended!
Ryan McCullough
15:53 29 Nov 18
I've worked with Louie Schneider on multiple issues over the years and his work has always been top notch. He's always willing to offer advice on all aspects of our business which I've always greatly appreciated. Highly recommend.
Greer Barton Scott
18:15 16 Nov 18
Our small company has been working with Louis Schneider at Thomas Law Offices. He's been thoughtful and a breeze to work with. Louis is great about breaking down legalese into understandable language for the layman. We highly recommend him!
JJ Schaffer
17:12 15 Nov 18
The firm was very knowledgeable and handled my matter very professionally. Highly recommend.
CAST THE STONE Official
18:00 24 Oct 18
Mike and his staff did an incredible job with my personal injury case. Will be recommending to anyone I know that would find themselves in my circumstance.
jen parks
18:23 04 Aug 18
I’m so thankful to have found Lindsay Cordes and the Thomas Law firm. Ms. Cordes is thorough, empathetic, and the best advocate I could’ve hoped for for my Title IX case. She went above and beyond my expectations, and it’s clear she is passionate about her clients.
Leah Lacy
03:08 31 Jul 18
Wonderful team that helped so much after my auto accident. My case was a little more complicated since it involved my work but they were so helpful in explaining the process and making sure everything was addressed with all parties involved. I would have been lost trying to deal with it on my own.
Tamara N
12:52 02 Jul 18
We initially hired an attorney in FL where we live but since the accident happened in KY, our FL attorney referred us to the Thomas Law Firm and I'm so glad they did. The experience was wonderful, they were very responsive to all our calls and emails and Lindsy has always advised us openly about our options. The case was rather unique and complicated but they were able to get us a great settlement as they fought very hard for us. They even got us additional benefits in addition to the settlement with the insurance company. I highly recommend them and wouldn't look further.
Jeff Baum
16:03 05 May 18
These are by far the utmost professional attorneys. they are very responsive and are willing to help anytime you call them. If you are in need of a law firm that will work hard for you then this is them. A special shout out to Lindsay Cordes and Tad Thomas they are the greatest.
Kennedy Womack
16:38 04 May 18
I highly recommend Lindsay Cordes and Thomas Law Offices! The diligent work put forth for my Title IX case was of impeccable quality. This is a law office that cares greatly about its clients and their needs. I am extremely thankful for all that was done for my case. If you are looking for lawyers who give their all in the pursuit of justice, look no further, Thomas Law Offices is the place to go!
Kennedy Womack
16:35 04 May 18
I highly recommend Lindsay Cordes and Thomas Law Offices! The diligent work put forth for my Title IX case was of impeccable quality. This is a law office that cares greatly about its clients and their needs. I am extremely thankful for all that was done for my case. If you are looking for lawyers who give their all in the pursuit of justice, look no further, Thomas Law Offices is the place to go!
Olivia Moses
21:03 22 Mar 18
Mike is an incredible attorney and very helpful. I definitely recommend! I had a great experience and am so thankful for his help.
Rachel Williams
03:36 09 Feb 18
The hard work and dedication from Lindsay Cordes, Tad Thomas, and the entire team was able to receive a settlement in my TITLE IX LAWSUIT. (Caps lock for emphasis, trust me, it's needed.)Lindsay and Tad were the fiercest of legal defense as we fought stiff odds, the kindest of spirits as I cried from recounting trauma, the most reliable of sources when I found myself lost in legality, and the most effective of lawyers for winning this case! Title IX is a volatile field and campus rape a traumatic matter. Lindsay, Tad, and Thomas Law Offices navigated this battlefield of an issue with the utmost kindness, tenacity, compassion, reliability, and genuine investment in me not as a client, but as a person. I wouldn't wish anything less for your legal needs!
Nathan S.
22:27 11 Jan 18
I highly recommend Mike as an attorney. He is honest, trustworthy and responsive.
Ryan Stephens
21:15 15 Sep 17
Knowledgeable, eager, dedicated, and friendly are a few words I'd use to describe the experience in working with Mike. Not only is he extremely good at what he does, but Mike is also personable and professional.
Kristina Johns
19:46 06 Sep 17
Awesome law firm that truly works for their clients best interest. Thank you all!
Kathy Miller
19:35 25 Aug 17
My attorney is Brad Sears, he is awesome. Always responds to me the same day and if he isn't available, his wonderful assistant Roxanne is awesome too.
Adam Keith
11:41 02 Jul 17
Best lawyers in town. Very knowledgeable and professional. You've made a great choice with Thomas Law.
Karista Hannah
01:57 14 Apr 17
Tad is AMAZING! He handled two LLC's for my businesses and also did my WILL. He has been our attorney for several years and now has become more like family. He is professional, hardworking, and his team is GREAT!
Tim mixon
22:29 21 Mar 17
Helped me with My traffic case and did a great job. Felt like he really had my best interest in mind. 10/10 would call on Mike Campbell
Tonya Pippin
15:05 26 Oct 16
Thomas Law Office was exceptional in handing my daughters car accident. They went above and beyond working with all the medical bills to get them lowered and with the insurance company to get us the best possible settlement w/o having to file suit. They were quick to always answering emails and phone calls. They even helped with answering questions we had with other issues that didn't involve our current case. They were great to work with. I highly recommend them and their services.
Paul Blackburn
00:44 13 Jul 16
I have used the Thomas law office on several occasions for a myriad of legal matters. Everyone in the office was very professional and seemed genuinely concerned with my well being all of my concerns all the way to the receptionist. I highly recommend working with Tad and his team.
Patrick Campbell
00:41 22 Jun 16
Very professional. Fantastic at what he does. Will go the extra mile for you when a lot of lawyers won't. If I could rate over 5 stars I would.
Brad Carr
12:58 28 Mar 16
Tad and his team where an absolute blessing in my time of need and I could not have done it without them. Any questions I had where always answered in a timely manner and they worked diligently to get me everything I deserved and that takes time so don't expect anything to happen overnight. Thank you Tad and team! Especially Roxanne, I know you pulled for me a lot!
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